Personal information held by this services (hereinafter referred to as the” Service “) provided by the Earth Hotel Co. Ltd (hereinafter referred to as the” our company “) on this homepage is regulated by the following privacy policy (hereinafter referred to as the” this policy “) specification.

Article1 Personal Information
Personal information” refers to the information contained in the Personal Information Protection Law and the information related to living individuals. The information includes the name, date of birth, address, phone number, contact information, and other specific information that can identify specific individuals, which including appearance, fingerprint, voice print and other related data, as well as the insurer number of the health insurance card, etc., from the simplex information to the information that can identify individuals (personal identification information).
Article2 Collection methods of personal information
When users register our service, users need to provide personal information such as user name, date of birth, address, phone number, e-mail, bank account number, credit card number, car license number, etc. In addition, the personal information used by contacting between users and the affiliate, including the related records such as communication records or payments, our affiliates (including information providers, advertisers, advertising distributors, etc.,hereinafter referred to as “partners”) are able to collect user information in some cases.
Article3 Purpose of Collecting and Using of Personal Information
The purpose of collecting and using of personal information are as follows.
  • 1. To provide and operate our services
  • 2. To respond to the inquiries from users (including verify the user identity)
  • 3. To send e-mails about other service guides provided by our company, including new services, updated information, campaigns, etc. in use by the user
  • 4. To announce for maintenance or important notices, etc. as needed
  • 5. To identify users who have violated the Terms of Use or who are trying to use the service for improper or improper purpose, and to refuse users mentioned above
  • 6. To allow users to view, change, delete, and view the usage status of their registered information
  • 7. To charge users for a fee-based service
  • Additional use of the terms above
Article4 Changing of Using Purpose
1. Before changing the using purpose, our company are able to change the purpose of using personal information if it is related and considered reasonable.
If there is a changing of the purpose of use, the user shall be notified by the measures formulated by our company or by the message published on this website.
Article5 Provision of personal information to third parties
Except for the following situations, our company will not provide the user’s personal information to the third party without notifying the user in advance. However, the cases permitted by the Personal Information Protection Law or other related laws are not applied.
  • 1. When it is necessary to protect the human life, body or property and it is difficult to obtain the consent from the user
  • 2. When it is necessary to promote public health or to promote the sound education of children, and it is difficult to obtain the consent from the user
  • 3. When it is necessary for a national institution or a local public organizations or the person entrusted by the above-mentioned agencies to perform the business required by law when there is a risk that the affairs will be prevented after obtaining the consent from the user
  • 4. When the following matters are notified or announced in advance, and our company applies to the Personal Information Protection Committee
  • 1. Including when providing to third parties according to the purpose of use
  • 2. Data information provided to third parties
  • 3. Means or methods provided to third parties
  • 4. When the user ask to stop providing personal information to the third party
  • 5. The methods to accept the inquiry from the user
Not limited to the above conditions, the acceptor for the personal information is not belonging to the third party in the following situations.
  • 1. In order to achieve the purpose of use, our company will share all or part of the personal information we keep in the necessary scopeto others
  • 2. When personal information is provided due to merger or other reasons in connection with business succession
  • 3. When personal information is shared with the specific partner, it is necessary to inform the user in advance or to put the following information in the state that the user could easily know about the sharing situation and what the personal information items used commonly, the common using scope, the use purpose, the management of the personal information, and the name or the title of the partner
Article6 Disclosure of personal information
If our company accept the inquiry from the user to disclose personal information, it will be arranged immediately without delay. However, according to the details of the disclosure, if it is in accordance with the following situations, the personal information is partially or completely not be able to provided. If it is determined that the personal information is not able to be disclosed, the user will be notified immediately. In addition, when the user needs to disclose the personal information, JPY 1000 is needed for each document.
  • 1. In situations that could endanger the human life, body, property, or other rights, profits to third parties
  • 2. When there is a possibility that it will obviously prevent the execution of our company’s proper business
  • 3. Violate other related laws and regulations
Not limited to the above conditions, the details other than personal information such as contact records and characteristic information are not able to be disclosed in principle.
Article7 Correction and Deletion of Personal Information
1. If the user information held by our company is incorrect, the user can request to correct, to add or to delete it according to the procedures prescribed by our company (hereinafter referred to as “correction, etc.”).
2. If our company accepts the above requirements from the user and determines it is necessary, we will immediately modify the personal information without delay.
3. Based on the provisions above, if we decide to modify or not to modify the personal information, we will notify the user without delay.
Article8 Suspension of using the personal information
1. If the user inform our company that the personal information is handled beyond the using scope, or it was obtained through improper means and the user requests to stop or delete the personal information, our company will investigate it without delay.
2. Based on the investigation results above, if it is determined that it is necessary to respond to the user’s request, our company will immediately stop using the user’s personal information.
3. Based on the regulations above, our company will notify the user without delay when we decide to stop or not to stop using personal information.
4. Not limited to the previous two regulations, if the large amount of cost happened to stop using the personal information or if it would be difficult to stop using the information, our company will take alternative necessary measures to protect the rights and profits of the user.
Article9 Changes to the privacy policy
1. The contents of this policy could be modified without notice to users except for laws and regulations or other stipulated matters.
2. Except for the special terms specified by our company, the changing of personal information specifications will become effective after being published on this website.

2019.12.01 Earth Hotel Co., Ltd.